SHIPPING & DELIVERY POLICY
Update Date: Jan 2026
At Faizu Stores, we are committed to ensuring your jewellery-making materials reach you safely and swiftly.
Processing Time:
All orders are delivered within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
💸 DOMESTIC SHIPPING RATES (PER KG)
| Destination | Courier Partner | Rate (Per KG) | Est. Delivery |
| Andhra Pradesh | DTDC (Default) | ₹60 | 1–3 Days |
| Andhra Pradesh | ST Courier | ₹60 | 1–3 Days |
| Andhra Pradesh | India Post | ₹60 | 3+ Days |
| Andhra Pradesh | Professional | ₹80 | 1–3 Days |
| Other South States | DTDC | ₹80 | 4 Days |
| Other South States | India Post | ₹80 | 5 Days |
| North Zone | Private Courier | ₹100 | 3–5 Days |
| North Zone | India Post | ₹80 | 5 Days |
📍 3. TRACKING & DELIVERY
● Live Tracking: Once dispatched, tracking details are sent immediately via WhatsApp (+91 6281241150) or Email.
● Courier Protocol: India Post shipments follow their own departmental tracking protocols.
● Delays: While we dispatch quickly, we are not responsible for delays caused by courier service issues beyond our control.
⚠️ 4. ADDRESS ACCURACY
● Please provide your Full Address, Pincode, and Mobile Number.
● Incorrect Addresses: If a parcel is returned due to an incorrect address, the customer must pay additional shipping charges for re-dispatch.
✨ Tip: Always mention your preferred courier in the WhatsApp chat to avoid delays!
HAPPY CREATING WITH FAIZU STORES! 💎